Refund Policy – Ebase Channel

At Ebase Channel, we strive to provide the best streaming experience. Please review our refund policy carefully before making a purchase.

Trial Period

We offer a 24-hour trial so that customers can test our service before committing to a subscription. During this period, you have full access to evaluate the quality, speed, and compatibility of our IPTV service.

No Refund Policy

Because a 24-hour trial is available, we do not offer refunds on any subscription purchases. By completing a purchase, you acknowledge that you have tested the service and are satisfied with its performance.

Service Issues and Compensation

If a technical issue originating from our end causes your service to be unusable for more than 48 consecutive hours, we will compensate you by adding one month of free subscription to your account.

To qualify:

• The issue must be reported to our support team with full details.
  Our technical team must confirm the issue is on our side.
  The 48-hour period begins once the issue is confirmed.

Contacting Support

If you experience any problems or need help, please contact our support team via the methods listed on our website. We’re here to assist and ensure your satisfaction with Ebase Channel.